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Abaya Hues – Terms & Conditions

Last Updated: 16 May 2026

1. Acceptance of Terms

Welcome to Abaya Hues. By accessing this website or purchasing products from Abaya Hues, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the website or purchase products.

 

2. Orders & Payment

  • All orders are subject to stock availability and confirmation.
  • Abaya Hues reserves the right to cancel or refuse orders at its sole discretion.
  • Prices are primarily in AED but may also be displayed in GBP, USD, CAD, or NGN depending on your selection; prices may include VAT where applicable.
  • Payment must be completed in full via approved payment methods (credit card, bank transfer, or online gateways).
  • Abaya Hues is not responsible for third-party transaction errors or bank processing delays.
  • Abaya Hues reserves the right to request additional verification for suspicious or high-risk transactions.


3. Sizing Disclaimer

  • Customers are responsible for reviewing size information before purchase. Minor variations in fit may occur depending on individual body proportions and garment style.

 

4. Product Information & Availability

  • Product images, colours, and descriptions are for reference only; minor variations may occur.
  • Abaya Hues does not guarantee continuous availability of any product.
  • All specifications, dimensions, and product details may change without prior notice to improve quality or presentation.

 

5. Delivery & Risk

  • Delivery times are estimates only and may vary. Abaya Hues is not liable for delays caused by courier companies, customs processing, or unforeseen circumstances.
  • Risk of loss or damage passes to the buyer upon delivery to the designated delivery location.
  • Customers are responsible for any customs duties, import taxes, or additional charges imposed by local authorities. Abaya Hues is not responsible for delays, refusals, or additional charges resulting from customs processing.  

 

6. Returns & Refunds

  • Returns are accepted only for defective or incorrect items, within 7 days of delivery. Customized or personalized products are non-returnable.
  • Authorization from Abaya Hues is required for all returns. Unauthorized returns will not be accepted.
  • Refunds, if approved, will be processed via the original payment method. Shipping costs are non-refundable unless the return is due to a defect or error by Abaya Hues.
  • Exchanges are allowed only for defective or incorrect items and are subject to stock availability. Exchanges for change of mind or sizing errors are not permitted unless explicitly approved.
  • Returned items must be unworn, unused, and in original condition with all tags and packaging intact where applicable.

 

7. Intellectual Property

  • All product imagery, branding, website content, and visual materials are the property of Abaya Hues.
  • Users may not copy, reproduce, distribute, or create derivative works without written permission.


8. Website Errors Protection

  • In the event of pricing inaccuracies, technical errors, or incorrect product information, Abaya Hues reserves the right to cancel affected orders and issue refunds where applicable.


9. Limitation of Liability

  • Abaya Hues shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, revenue, or data.
  • Liability for any claim related to products purchased is limited to the purchase price of the relevant item.

 

10. Force Majeure

  • Abaya Hues is not liable for failure to fulfil obligations due to events beyond its reasonable control, including natural disasters, government actions, strikes, or transportation delays.

 

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.
  • Any disputes arising will be resolved exclusively in UAE courts.

 

12. Amendments

  • Abaya Hues reserves the right to amend these Terms & Conditions at any time.
  • Updated terms will be posted on the website. Continued use of the website constitutes acceptance of the revised terms.